The ecommerce CRM built for Cash on Delivery.
CODBrain is the ecommerce CRM that runs your entire Cash on Delivery business — sync orders, score risk with AI, track real profit per brand and channel, run warehouses, suppliers and cash flow from one screen.
No credit card Free forever plan 10-min setup
↘ Live snapshot from a real customer's dashboard. Watch orders come in across cities.
Plugs into the tools COD operators already use
Cash on Delivery powers $200B+ of e-commerce outside the West.
From Morocco to Pakistan, Egypt to Indonesia, Mexico to the Philippines — most online buyers still pay cash when the parcel arrives. Card penetration is low, trust in online payment is lower, and shoppers want to see the goods before handing over money. That makes COD the dominant model — and creates a unique set of operational problems no Western CRM has ever solved.
Mobile-first traffic
70%+ of orders come from a phone — Meta + TikTok ads → WhatsApp → COD checkout. Desktop tools were not built for this funnel.
Geographic complexity
Major cities, secondary cities, rural delivery zones — different delivery success rates, different return profiles, different ad costs. Ops needs city-level data wherever you sell.
Fragmented carriers
Every COD market has its own delivery ecosystem — 5–15 local couriers competing on price + reach. Operators usually split across 2–4 of them. Manual reconciliation is a nightmare.
Generic CRMs were never built
for the way you actually sell.
Shopify is for prepaid checkouts. HubSpot is for B2B SaaS. Spreadsheets break at 50 orders/day. A real COD CRM needs to handle the things that actually wreck your margin.
20–40% return rate
COD orders confirmed by phone, shipped, then half come back. That's your margin in a truck.
Cash trapped at couriers
Delivery companies sit on your money for 7–14 days. Without a forecast, you can't plan reorders.
No channel ROI
You spend on Meta + TikTok + influencers but can't answer "which one actually delivers profit?"
Manual confirmation hell
A spreadsheet of phone numbers, agents calling in random order, no one knows who said yes or no.
Stock chaos across warehouses
100 units total, but 80 in Casa and 20 in Marrakech. A southern customer waits 5 days.
No real product cost
Your "cost" is just the wholesale price. Packaging, customs, shipping, defects — invisible.
COD operators on CODBrain see returns drop by an average of 15% within 90 days — wherever they ship.
That's not magic — it's AI risk scoring on every order, structured confirmation queues, channel-attribution data telling you which traffic sources actually deliver, and a real COD management system instead of three spreadsheets and a WhatsApp group.
One ecommerce CRM. Eleven modules.
Built for COD.
A walkthrough of the actual app — every screen pulled straight from the dashboard your team will live in tomorrow.
Real-time pipeline. AI risk-scored. One-click confirm.
Every order moves through new → confirmed → shipped → delivered. Risky ones flagged before they leave the warehouse.
Live call queue with AI routing.
Agents work the queue. Auto-assignment, objection logging, WhatsApp fallback.
Per-channel ROI you can act on.
Meta, TikTok, Google, Snapchat — CAC, ROAS, delivery rate, return rate. All auto-attributed.
May P&L
vs AprCOD-aware P&L + cash flow forecast.
Revenue at delivered, cash at wire transfer. Outstanding from couriers — your headline number.
Ads, influencer, creative — one tab.
Log spend, attribute to brand and product, watch ROAS settle as orders deliver.
Re-engage before they churn.
Consumable products with replenish-days drive a smart re-order queue your call team works daily.
Which brand makes the money.
True profit per brand: revenue, COGS, delivery, returns, allocated ads. Decide what to scale.
Casa or Marrakech — auto-routes.
Per-location stock with city-based fulfillment routing. Transfer in one click.
| Item | Qty | Unit | Total |
|---|---|---|---|
Argan Oil 100ml ARG-100 | 500 | 12.50 | 6,250 |
Hair Serum 50ml HSR-50 | 300 | 18.00 | 5,400 |
Vitamin C 30ml VTC-30 | 200 | 14.20 | 2,840 |
Multi-currency POs with true landed cost.
Build the PO in CNY or USD. Customs, duty, shipping, agent fees roll into per-unit landed cost on receive.
One-click dispatch to every courier.
OzonExpress, Ameex, Sendit, Speedaf, BMD and more — native integrations, push manifest, sync status.
Know your whales from your risks.
Auto-segmented: VIP, returning, churning, at-risk. Customer 360 with tags, notes, history.
Built for the products MENA shoppers actually buy on COD.
See the ROI in 30 seconds.
No demo call required. Move the sliders, see what your operation could save.
What would CODBrain put back in your pocket every month?
Pick your industry, currency and a confidence level. We'll model the seven levers — RTO, confirmation, delivery rate, ads, stock-outs, time freed and cash cycle — and show the dollar impact lever by lever. No hand-waving.
Median across 800+ COD operators on CODBrain.
Your COD funnel — today vs CODBrain
Where the savings come from
Why CODBrain wins for COD operators.
We built every feature on this list because real COD operators asked for it. Generic CRMs and other regional COD CRMs are missing critical pieces.
| Feature | CODBrain The COD CRM | Spreadsheets + WhatsApp | Generic CRM HubSpot, Pipedrive | Other COD CRMs Regional alternatives |
|---|---|---|---|---|
| Built specifically for Cash on Delivery | ||||
| AI return-prevention risk scoring | ||||
| Per-brand profit & margin analytics | ||||
| Multi-warehouse stock + transfers | ||||
| Supplier POs with multi-currency landed cost | ||||
| Channel attribution (Meta, TikTok, Google) | Partial | |||
| Cash flow forecast (COD-aware) | Partial | |||
| Native local carrier integrations (MENA + more) | ||||
| YouCan, Shopify, WooCommerce sync | Partial | |||
| Free plan | 50 orders/mo | ✓ | ||
| Setup time | 10 min | Days | Weeks | Hours |
| Monthly price (Growth) | 199 MAD | Free | 500+ MAD | 600+ MAD |
Comparison based on publicly available product pages and standard MENA CRM offerings as of June 2026.
See real COD operators
running their business on CODBrain.
Tap any reel to play. Auto-scrolling — pause by hovering.
From signup to first sale in 10 minutes.
Sign up free
Create your account in 60 seconds. No card, no demo call. 50 orders/month always free.
Connect your store
Link YouCan or Shopify in one click — orders flow in via webhook. Or POST to your custom-form endpoint.
Watch returns drop
AI scores each order, the call team confirms the rest, and you ship only what gets paid. Profit visible per brand.
Trusted across the global COD ecosystem
Honest pricing for COD operators.
Pay only as you grow. No setup fees, no transaction fees, no per-seat tax. Cancel anytime — your data is yours.
- 10,000 orders/month
- 2,000 products
- 25 team members
- Priority support
- 5,000 orders/month
- 100 products
- 10 team members
- Priority support
- 10,000 orders/month
- 5,000 products
- 25 team members
- Priority support
Common questions about the COD CRM.
What makes CODBrain different from a generic CRM?
We're built specifically for Cash on Delivery operators. Generic CRMs (HubSpot, Pipedrive) treat every order as confirmed-and-paid; CODBrain treats every order as "shipped at risk" until cash hits the bank. RTO scoring, courier wire-transfer reconciliation, multi-warehouse fulfillment, brand-level profitability — these aren't add-ons, they're the core.
Is CODBrain a true COD management system or just an order tracker?
It's the full COD management system. We cover the chain end-to-end: store sync, order ingestion, AI risk scoring, confirmation queue, multi-warehouse stock, supplier POs with landed cost, channel attribution, brand profitability, cash flow forecast, and payout reconciliation from delivery companies. One tool, not five.
Which stores does the COD CRM connect to?
Native integrations: YouCan, Shopify, WooCommerce. Custom landing pages: any form can POST to your tenant's ingest endpoint. Manual entry from the New Order modal also works. UTM parameters auto-tag the marketing channel on every order.
How does the AI risk scoring work?
Every incoming order is scored on RTO probability based on phone-number patterns, city-level delivery rates, time-of-day, customer history, and item value. High-risk orders surface a "Hold" badge in the queue so the call team can verify by phone before shipping — saving you the COGS + delivery cost on returns.
Can I use CODBrain in my country?
Yes. CODBrain works for COD operators anywhere in the world — MENA, Africa, South & Southeast Asia, Latin America, Eastern Europe. Default currency can be set to anything (MAD, EGP, NGN, INR, IDR, MXN, BRL, USD…) and supplier POs handle multi-currency FX out of the box. Native carrier integrations are strongest in MENA today (OzonExpress, Ameex, Sendit, Speedaf, BMD, Cathedis, ForceLog, Tawssil); more local carriers added on request. UI is in English + French today, Arabic and Spanish ship next.
How is pricing structured? Is there really a free plan?
Yes, free forever for 50 orders/month — no card, no trial timer. Above that, the Growth plan unlocks unlimited orders + stores + advanced analytics. No transaction fees, no per-seat fees, no setup fees.
Can my team use CODBrain together?
Yes. The Growth plan supports multiple users with role-based access (Super admin, Store manager, Supervisor, Agent, Viewer). The Scale plan is unlimited users. Confirmation agents only see what they need; finance gets the P&L; ops gets the warehouse and PO modules.
What happens to my data if I cancel?
You can export every entity (orders, customers, products, POs, ad spend) as CSV anytime. After cancellation we keep your data for 30 days in case you change your mind, then permanently delete on request.
What languages does CODBrain support?
English and French are live today. Arabic with full RTL support is on the next release. Spanish and Portuguese for Latin American operators are on the roadmap.
Can I migrate from another COD CRM?
Yes — our CSV import wizard accepts the standard order export format from most tools. Map columns once, import in chunks of 200. Cost components, brands, and suppliers can be re-keyed in minutes.
The Cash on Delivery CRM
your accountant will thank you for.
Join 5,000+ COD operators across 20+ countries using CODBrain to confirm orders faster, prevent returns, and grow real profit per brand.
No credit card · Cancel anytime · 10-minute setup · Trusted in 20+ countries